Returns & Exchanges
At Performance Lab EU, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log in to your account or visit our online returns portal with your order number and email address to select the items you wish to return.
Package Your Items
Ensure all items are in their original, unused condition with tags attached, and pack them securely in the original shipping box if possible.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location across the EU.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing